Pall Mall Green Square CGI
The 400,000 sq ft Pall Mall is planned to include a 112,000 sq ft office

BT scales back Liverpool office ask

Dan Whelan

The telecommunications giant, tipped to take space at Kier Property and CTP’s £200m Pall Mall scheme, has reduced its requirement in the city to 80,000 sq ft, from 100,000 sq ft. 

Place North West reported in May that BT was leaning towards taking space at Pall Mall, over space at its other shortlisted option of Liverpool’s Knowledge Quarter, although a lease deal has yet to be signed.  

Liverpool City Council granted planning permission for the development of Pall Mall, located around Bixteth Gardens and Exchange Station, last October and has provided some financial backing for the scheme.  

The first phase of the 400,000 sq ft development is planned to include a 112,000 sq ft office, which could be redrawn as a result of BT’s reduced requirement, and a hotel to be operated by Leonardo Hotels. Two further office blocks are planned in later phases, and main contractor Willmott Dixon has completed remedial works at the site. 

BT’s proposed relocation would see it move out of its existing office at Lancaster House on Liverpool’s Old Hall Street. 

Consultancy JLL is advising BT on its proposed letting, while Colliers International is joint agent at Pall Mall with Worthington Owen. The agents, and BT, all declined to comment. 

The shrinking of BT’s Liverpool requirement follows a similar decision by the firm in Manchester, where it was lining up a 200,000 sq ft letting at English Cities Fund’s Four New Bailey. BT is understood to have scaled back its requirement there by around 50,000 sq ft, equating to around two storeys of the original 12-storey building it was expected to occupy.  

Developer ECF has now submitted a revised planning application for a 10-storey block. 


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this is probably the impact of home working, but also BT are moving jobs out of the city as well as the cull of people that are over 35 who are on decent pay and conditions replaced with agency staff.

By Bob Dawson

There has been enough delay and debate about this Pall Mall project and it`s time to get it on site , therefore Joe Anderson needs to “knock some heads together “so it is ready when the economic upturn arrives.
Mr Anderson also needs to get the cruise liner terminal and hotel underway as this will take 2 years to construct and be ready for a fuller return of the cruise industry.

By Anonymous

Well I never.

By Bixteth Boy

Says it all, hardly surprising since BT have been scaling back in Liverpool for years.


Current climate no surprise.

By Anonymous

Is this good new’s for Liverpool office’s or bad?? Is this the government being bias and taking office’s away again?

By Mary Woolley

Interesting they have just taken 40,000 sq.ft. at The Plaza, metres away.

By Mikes mate

Mary this is fantastic news for the offices of Liverpool as there will be more space for other companies

By Anonymous

The ‘new Bailey’building in Salford has had 2 floors clipped off the original plans. Now 10 instead of 12,something like 200,000sft. I guess this is a national template.

By Robert Fuller

Just market forces. Get the new offices built. There will be an upsurge in demand from different types of companies, for different types of spaces in Liverpool post-Corona. Liverpool is very well placed to be a leading force in the new economy that will undoubtedly emerge. The building blocks are all there. Get all those planned projects underway.

By Red Squirrel

There needs to be the demand is the probable answer to your question Mary. There is also the question of what happens to the old BT office. Will it remain as an office in the future?

Offices (please note the lack of apostrophe) are needed but more smaller ones dotted about the city centre may be the solution. Liverpool also needs workspaces for studios, light manufacturing, and other easily adaptable spaces, but it needs to create further enterprise. The demand then follows.


I do not think this is any slight on Liverpool. After all, BT have scaled back office requirements now in Manchester, Midlands, and Scotland.

Just hope that Pall Mall goes ahead without any change in office requirements. Yes, we will need less office space overall but cities do still need to provide space and Grade A offices to tick things over. Liverpool especially has had a serious lack of Grade A office space. This might be a good time to claw back some business as office space is a lot cheaper than in Manchester for example, and so represents less risk for prospective tenants.

By Chris

By have for several years now a programme on consolidation of existing office space and have been closing down smaller offices around the country in an effort to get people to centralise into fewer larger regional offices. As has been pointed out for example the new Manchester office has been reduced to 237000 sq ft and the pattern is similar elsewhere. BT are only following the market which tells them right now not quite as much space needed

By Nve

One side fighting to save a park and the other fighting against to destroy a park for development. Now look at it.

By Sig haha

Bad news for Liverpool

By Dan