Manchester-based Livingcity Asset Management has become one of the first companies to gain accreditation from the Association of Residential Managing Agents' new scheme which comes into force in January 2015 to help professionalise the increasingly competitive residential block management sector.
The Association of Residential Managing Agents Qualification is awarded to companies that meet the best industry standards and levels of customer care. The rating offers quality assurance to both current and potential clients of accredited firms.
ARMA-Q is a self-regulatory regime for members of the Association of Residential Managing Agents. The aim is to protect consumers and to deliver a recognised advantage to its members through professional self-regulation that guarantees integrity, the highest levels of ethics and best practice in all dealings between residential managing agents, intermediaries, landlords and leaseholders.
Paul Atkins, director of Livingcity Asset Management, said: "Receiving confirmation that we are one of the first companies to achieve ARMA-Q is fantastic news, and is testament to the efforts, determination and professionalism of our entire team. We are all now looking forward to January but, in the meantime, we will be maintaining the high standards that have been recognised by ARMA's Council."
The Livingcity Group was founded in 2000 and employs 30 people at its Manchester head office in Ardwick Green. There are also more than 100 dedicated service personnel based onsite across its portfolio of managed developments. Manchester buildings under its management include Chorlton Mill, The Hacienda, Macintosh Village and Green Quarter.