GMPTE seeks ‘politically astute’ complaints boss on £90k

The Greater Manchester Passenger Transport Executive, currently working on a £2.1bn improvement programme, is continuing to build its management team, with a Communications and Customer Services Director the latest vacancy advertised.

The extensive programme of works includes new Metrolink lines north and south in the third phase of the tram network, new bus services and park-and-ride facilities as well as refurbishiment of existing stock.

Hundreds of blue and white collar jobs are being generated in the process, both directly at GMPTE and at contractors including the M-Pact Thales consortium and Parsons Brinckerhoff.

GMPTE's customer services director, on £90,000 a year, will handle complaints procedures and deal with the media, reporting directly to the chief executive. The successful candidate must be a "dynamic, visionary individual".

The job description asks for an "accomplished communicator, you will be 'politically astute' and be able to distil complex issues and interpret them in a clear, succinct and accessible manner. You will be used to dealing with the media at a senior level and have a proven track record of developing positive working relationships with senior stakeholders."

Deadline for entries is 23 October.

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