Equity Housing Group has appointed social housing contractor Forrest to deliver its responsive repairs and voids maintenance services for the next four years.
The agreement is valued at £4m and will cover routine, urgent and emergency repairs and maintenance.
Forrest will deliver repairs and renewals to tenanted properties and internal and external communal areas, as well as taking responsibility for clearance and cleaning empty properties.
Emergency and out of hours work to rectify minor and major property damage and restore essential services will also be provided.
The framework agreement covers more than 4,500 properties in Equity Housing Group's portfolio across Greater Manchester, Macclesfield, Cheshire East and West, Merseyside, Derbyshire Dales, Yorkshire and Shropshire.
As part of the agreement, Forrest will also be supporting the Equity Foundation in developing projects to promote healthy living and tackle unemployment in local communities.
David Fisher, chief executive of Equity Housing Group, said: "We want to provide our customers with a reliable, high quality repairs service which is easy to access, provides value for money and gets it right first time."
Lee McCarren, chief executive at Forrest, said: "Responsive repair and maintenance is core to Forrest's service offering, as we look to support our clients and their tenants' maintenance needs.
"Our expert responsive repair and maintenance team has been specifically established to deliver rapid response works and 24 hour repairs to quickly make properties safe and comfortable."