Retail Management Surveyor

  • Kingsley
  • £30,000 – £40,000
Company: Kingsley
Salary: Up to £43,000 – Plus Excellent Benefits
Location: North West
Contact Name: Andrew Kingsley
Telephone: 0151 242 1630
  • Temporary
  • Anywhere

Our client is one of the country’s leading estate management consultancies, with a portfolio including some of the most prestigious developments in the UK for the most successful national and international real estate organisations.

Managing various types of real estate, the portfolio includes some of London and the UK’s most prestigious commercial buildings, prime regional shopping centres, enlivened public realm, regenerated neighbourhoods and a sustainable business park.

Role Purpose

To take responsibility for the following:

  • The delivery of the day to day lease management
  • L&T services
  • client service delivery and reporting requirements for a portfolio
  • to ensure the client is being provided a superior level of service
  • Ensure compliance with the Management Agreements and KPIs both previously agreed and those moving forward

Key Responsibilities

  • Client Liaison – Attend the Management Meetings and provide the client with recommendations where necessary. Ensure the client is happy with the reporting and response time frames
  • Support delivery of the property management function and manage operational issues to ensure satisfactory resolution, working closely with onsite teams
  • Set up management systems for new buildings/property/tenants to include lease set up, rent and service charge management, policies and procedures
  • Monitor the existing procedures and amend/update as and when necessary
  • Ensure compliance with Broadgate Estates and Liverpool ONE policies and best practices
  • Ensure all statutory compliance and requirements are met
  • Providing advice on project delivery as appropriate and provision of additional services, as required
  • Coordinate, assist, prepare and review the Management Reports, Service Charge Reconciliation Packs and Service Charge Budget Packs
  • Assist in the preparation and review of the service charge budget to ensure competitively benchmarked against competitors
  • Co-ordinate and review all turnover certifications and prepare the required forecasts and associated client reporting
  • Support the finance team with regard to invoicing and credit control and including overview of Management Accounts, where appropriate
  • Ensure lease events are diarised and reported to clients and their instructions acted upon
  • Oversee insurance renewals – including client liaison and presentation
  • Provide any support necessary to the Associate Director and Management team to ensure that all on site contracts are agreed and signed


  • RICS qualified – experienced property management Graduate also considered
  • Proven track record in commercial property management
  • Lease management
  • Tenant Applications
  • Service Charge management
  • Shopping centre/retail experience with knowledge of turnover leases
  • Health & Safety awareness
  • Leadership & motivational skills
  • IT Skills – Property Management Database management
  • Structured client reporting


  • Competitive salary of up to £43,000 (DOE and seniority)
  • Exceptional benefits are available that you would expect from a market leader which are available by request

To apply for this position, please contact Andrew Kingsley on 0151 242 1630 or email a copy of your latest CV to quoting the position and reference for this role.

Kingsley is a niche leading recruitment consultancy, specialising in the Property, Legal, Engineering & Business Support Sectors and our consultants are highly experienced in their specialist sectors. We recruit across the UK, so if you are looking for your next move, call us now for a confidential chat on 0151 242 1630 or email

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