Operations Manager

  • Kingsley
  • Competitive + Benefits
Company: Kingsley
Salary: £40,000 – £45,000
Location: Liverpool
Contact Name: Rachael Gray
Telephone: 0151 242 1630
  • Anywhere
  • Posted 3 months ago

Our client, a highly successful market leader within the property management industry, is looking for an extremely high calibre Operations Manager, to head up their residential property management and lettings team, within their modern and vibrant Liverpool office.

As Operations Manager, you will have day to day responsibility for the property management and lettings team, which will include on site residential managers located across the city. Together with the responsibility of managing a team of staff, you will be accountable for customer service levels throughout the business, developing key landlord and tenant relationships, monitoring compliance and quality within the business, setting KPIs and ensuring that the property management on site teams, run smoothly.

About the Role

As Operations Manager, your duties will include:

  • Managing the property management and lettings team
  • Overseeing both on site and residential property management
  • Monitoring compliance, legal requirements and health and safety
  • Recruitment, training and development
  • Setting team targets and KPIs
  • Driving customer service within the teams
  • Setting business objectives and KPIs
  • Developing key landlord and tenant relationships
  • Managing branch P&L
  • Dealing with contractor and developing supplier lists
  • Negotiating with contractors and landlords
  • Identifying new business opportunities

Candidate requirements

  • Lettings /property management, at managerial level
  • Significant experience within people management
  • Exceptional customer service skills
  • Resilient and results focused
  • Knowledge of the local lettings market
  • Proven people management skills
  • Knowledge of the local area
  • Able to work occasional week ends and evenings

Package details

  • £40-45,000k
  • 25 days’ holiday
  • Opportunity for training and career development
  • Pension scheme
  • Healthcare

Contact Information

Please contact Rachael Gray in confidence, to discuss the opportunity in more detail on 0151 242 1630 or email a copy of your latest to CV

Please feel free to forward this advert to any friends or colleagues who you think may be interested. A large number of our previously successful candidates have initially been made aware of their next career opportunity by a close acquaintance

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