RICS Training: Conflict Avoidance, Management, Dispute Resolution
This course explains the importance of conflict avoidance, management and dispute resolution procedures.
The course introduces the big picture of dispute resolution in the world of professional practice and highlights the increasing imperative to avoid court action wherever possible.
It provides delegates with an understanding of the processes used for conflict avoidance, conflict management and dispute resolution with examples comparing and contrasting third party intervention, litigation, adjudication, arbitration and mediation as appropriate to day to day activities.
See RICS website: Full details